Frequently Asked Questions
How long are therapy sessions?
Sessions are 50 mins
In addition, 90 and 120 min sessions can be extremely helpful for those processing deeper trauma or working through issues as a couple, and are available on an as needed basis. Please contact us for more information regarding rates for extended sessions.
How do I make an appointment?
It’s important to me that we are a good fit for each other. If I’m not the right therapist for you, I can help direct you to someone who might be. Please feel free to email, text, or call me for a free 15 minute consultation.
If you would like to set up an appointment, I’ll email/text paperwork that needs to be completed before we meet in person. You’ll also get a text reminder of your appointment the day or two before.
If the appointment is for a minor, the first time we meet will be both the parent and child. After that, parents can meet with me as often as they would like for check-ins. Every family is different, so we can work together to decide what is the most helpful.
Call or text: 409-245-9422
Email: Heatherjewelllpc@gmail.com
Or fill out an online form on the Contact Us page.
Do you take insurance?
We are a private pay clinic, and do not bill through insurance.
Working with a private-pay therapist means your care is guided entirely by your clinical needs, not by insurance company restrictions. This ensures complete confidentiality, as no mental health diagnosis is required for your permanent medical record, and gives you total control over the length and frequency of your treatment.
While we do not accept insurance directly, we are happy to provide you with a monthly Superbill (a detailed receipt) that you can submit to your insurance provider to seek out-of-network reimbursement. Navigating this process, verifying your out-of-network benefits, and obtaining reimbursement is entirely your responsibility. All session fees are due in full at the time of service, and clients remain fully responsible for all therapy bills.
What are your rates?
50 min Individual Sessions: $150
50 min Couples/ Family Sessions:$180
What is your cancellation policy?
Your therapy sessions are a dedicated space just for you, and we look forward to supporting you. Because our therapists' time is limited, we gently ask that you give us at least 24 hours' notice if you need to reschedule or cancel. You can easily let us know by phone or email.
If you are unable to cancel 24 hours in advance, a late cancellation fee equal to your full session rate will apply. This balance will need to be settled before your next scheduled appointment. Should you experience two late cancellations, we will ask you to prepay for future sessions at the time of booking to secure your time slot. We appreciate your understanding and respect for our therapists' schedules.
Do you offer virtual sessions?
Yes, virtual sessions are available for those 18+.